Terms and Conditions
These Terms and Conditions (“Terms”) govern the use of the website where silver jewelry products designed and sold by Silvery Lake Jewelry (“We,” “Our Company,” “Seller”) are offered for sale. Please read these Terms carefully before making any purchases on our website.
1. Acceptance of Terms
By visiting our website and making a purchase, you agree to these Terms. If you do not agree with these Terms, please refrain from using our website.
2. Product Description
We make every effort to ensure that the images and descriptions of our jewelry products are accurate. However, due to differences in monitor settings, the color and texture of the jewelry may slightly vary from what is displayed on the website.
3. Order Process
To make a purchase, you will need to complete the registration or checkout process, providing accurate and up-to-date information, including your name, address, phone number, and email address. We are not responsible for any errors in the data provided, which may affect the delivery of the order.
4. Prices and Payments
All prices for products are listed in US dollar (or the currency displayed) and may change without prior notice. We accept payments via the available payment methods (PayPal). Payment is considered complete once the confirmation from the payment system is received.
5. Shipping
We ship orders to the specified addresses within Russia and internationally. Shipping costs and delivery times depend on the chosen shipping method and the destination. We are not responsible for delays caused by the shipping company or any force majeure events.
6. Returns and Exchanges
You have the right to return items within 14 days from the date of delivery, provided that the item is unused, undamaged, and in its original condition. To initiate a return or exchange, please contact our customer service using the provided contact information. Custom-made or personalized items, as well as items showing signs of use, are not eligible for return.
7. Liability
Our company is not liable for any damage resulting from improper use of the products or discrepancies between the products and customer expectations. We are also not responsible for the loss of data or any technical issues with the website.
8. Privacy Policy
We are committed to protecting your personal data and using it solely for processing your orders, contacting you, and improving our service. We do not share your information with third parties without your consent, except as required by law.
9. Intellectual Property
All content on the website, including photographs, text, logos, designs, and interface elements, is the intellectual property of our company. You are not permitted to use, copy, or distribute this content without our written consent.
10. Changes to Terms
We reserve the right to modify these Terms at any time without prior notice. Any changes will take effect upon publication on the website.
11. Contact Us
If you have any questions regarding these Terms or any aspect of our service, please contact us using the following information: store@silverylake.store